Module 7: Personas and user mapping
This module teaches you how to create user personas and customer journey maps to understand your customers and improve the products and services aimed at your target markets.
- Check-off items: 100%
Module 1: Customer personas and mapping (168 min)
- Complete the activity
- Complete the activity
- Submit feedback
Peer-to-peer assessment and reflection (30 min)
Module 7 assignments: due by 26 October 2023
- Due: Monday, 6 November 2023, 2:00 PMView Make a submission
- Due: Monday, 6 November 2023, 2:00 PMView Make a submission
- Due: Monday, 6 November 2023, 2:00 PMView Make a submission